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Practice 05 · Design & UX

Design that earns trust on the first interaction.

Product UX, design systems, brand identity, marketing design, and the craft engineering needs to actually implement, integrated under one practice so research, design, and code don't lose each other between vendors.

1-2 wks
Designer onboarded
48 hrs
Proposal turnaround
0
Handover tax
6
Capability areas
Stack

Craft-led tools, AI-augmented production.

Design tools we work fluently in. AI tools accelerate production but never define direction, the discipline is craft-led, not prompt-led.

Product & UX
FigmaFigJamSketchProtoPieMazeLookbackDovetail
Brand & Marketing
FigmaFramerWebflowAfter EffectsLottieRivePhotoshopIllustrator
Systems & Tokens
StorybookToken StudioStyle DictionarySpecifySupernovaZeroheight
Accessibility & QA
axe DevToolsStarkVoiceOverPolypanePa11yWCAG 2.2 AA
AI in Production
MidjourneyStable DiffusionMagnificRunwayElevenLabsKreaTopaz
WCAG AA by default, AAA where the brief requires it
Design system tokens shipped, not just static specs
AI in production, never in research or direction
Why Us

The new bar isn't "looks nice". It's earns trust.

Users now decide in seconds whether your product is credible, and AI-generated noise has raised the cost of looking generic. Trust comes from research-led decisions, accessible execution, and the kind of detail that survives a real workflow, not a demo gif.

Generative tooling is great at variation. It's not great at deciding which variation is the right one. We don't outsource that decision.
  • Senior designers onlyMinimum 7+ years and a portfolio of shipped work. We don't pair junior designers with AI tools and call it leverage.
  • Research-ledGenerative interviews, usability testing, and synthesis turn assumptions into evidence before you commit roadmap or capital.
  • Systems-thinking by defaultTokens, components, and accessibility patterns from day one, so the work compounds across product, marketing, and sales surfaces.
  • AI in production, not in promptsGenerative tooling for ideation, asset variation, and prototyping, used to multiply senior judgement, never to skip it.
Capabilities

Six capability areas. One craft bar.

Each capability ships measurable artefacts, research findings, shipped flows, design tokens, brand systems, with the documentation to live in.

i. Product & UX

Product & UX design

Full product flows, interaction design, and information architecture for web, mobile, and AI-native interfaces.

  • Full product flows
  • Information architecture
  • Interaction & motion design
  • AI-native interface patterns
ii. Research

UX research

Generative and evaluative research, interviews, usability testing, surveys, and synthesis your team can act on.

  • Generative interviews
  • Usability testing & benchmarking
  • Diary studies & longitudinal research
  • Synthesis & insight reports
iii. Systems

Design systems

Token-driven, accessible component libraries that scale across product, marketing, and brand surfaces.

  • Token architecture & theming
  • Component library & documentation
  • Engineering handoff & code parity
  • Governance & contribution model
iv. Brand & Identity

Brand & visual identity

Identity systems, visual language, and design guidelines that hold up across product, marketing, sales, and print.

  • Identity & mark
  • Typography & colour systems
  • Brand application across surfaces
  • Brandbook & guidelines
v. Accessibility

Accessibility & inclusive design

WCAG AA as the default bar, not the ceiling. We design for the breadth of real users from the start.

  • WCAG AA-compliant flows
  • Keyboard & screen-reader testing
  • Inclusive content & language
  • Accessibility audits & remediation
vi. AI-Augmented

AI-augmented production

Generative tooling for ideation, asset variation, and prototyping, used to multiply, never to skip judgement.

  • Asset variation pipelines
  • Rapid prototyping with LLMs
  • AI-assisted research analysis
  • Quality control gates
Models

Three engagement shapes. All senior.

Embedded designer, full pod, or fixed-scope programme.

Model 01 · Embedded Designer

Single embedded senior

One senior product, brand, or research designer placed onto your team.

  • Senior specialist
  • Monthly retainer
  • 30-day replacement
  • Engagement manager
Model 03 · Programme

Fixed-scope programme

Design system build, brand refresh, or full product redesign, fixed-price, fixed-deliverable.

  • Fixed-price programme
  • Clear deliverable spec
  • Handoff documentation
  • Optional ongoing
Process

Four phases. Research → ship.

Same operating cadence as the rest of Xperion. Research before pixels. Tokens before screens. Tests before launch.

01
Phase 01 · 1-2 wks

Discovery

Stakeholder alignment, audit, research plan, success-metric definition, costed proposal.

02
Phase 02 · 2-3 wks

Definition

Research synthesis, design principles, token architecture, signed direction at close.

03
Phase 03 · Ongoing

Delivery

Sprint cadence with weekly demos. Engineering handoff is part of the design, not an afterthought.

04
Phase 04 · Ongoing

Optimise

Post-launch usability testing, optimisation, and the design-system stewardship that keeps the work cohesive over time.

Outcomes

Craft that ships.

Adoption metrics, accessibility benchmarks, and the design-system parity that decides whether the work compounds.

1-2 wks
Designer onboarded
Senior designer embedded in your team.
WCAG AA
Default accessibility
WCAG AA-compliant by default, never a remediation phase.
0
Handover tax
Engineering handoff is integral to the design, not a separate vendor phase.
48 hrs
Proposal turnaround
From discovery call to a scoped design engagement.

Have design work on the table?

One scoping call. Within 48 hours we come back with a costed engagement, research-led, systems-driven, and senior throughout.